Terms and conditions

Web site use

All photographs on www.siornaphotography.com website are the property of Siorna Photography. For the avoidance of doubt, all copyright of the photographs is owned absolutely by Siorna Photography within the provision of the Copyright, Design and Patents Act 1988.

Low-resolution photographs on the website and the blog are for demonstration of the photographer’s work only. It is contrary to this Act to copy or allow to be copied photographically, electronically, or by any other means any photograph without the express permission of Siorna Photography. Likewise, the photographs may not be in any way modified and no derivative work may be made from the images without the permission of Siorna Photography.

All the information is correct at the time of being published on the website. Siorna Photography retains the right to change any information on the website without notice. Clients are encouraged to check the website periodically for any updates to the terms and conditions.

Personal Information

Your submission of personal information through the store, email, or phone is governed by Siorna Photography’s Privacy Policy. All privacy concerns will be addressed when reviewing the full Privacy Policy, which you can view on our website.

Digital Files and Printing Rights

Clients receive digital files from their photoshoot for personal use only. You are granted a non-exclusive, non-transferable license to use the images for personal purposes, including printing for personal use. Any commercial use, including licensing to magazines, publications, or for marketing purposes, must be discussed and agreed upon in writing with Siorna Photography. No commercial usage of any kind is allowed without express written permission.

Intimate Photography Considerations

Siorna Photography is committed to maintaining a respectful, professional, and comfortable environment during boudoir and intimate photography sessions. Before your shoot, we will discuss any boundaries, preferences, and requirements to ensure you feel empowered and comfortable throughout the session.

We ensure that any images used for marketing purposes, such as on our website, social media, or in other promotional materials, are used only with the explicit, written consent of the client. Images that may reveal the identity of clients will never be published without prior consent, and all sensitive imagery will be handled with the utmost care and professionalism.

Refunds for Digital Files and Photoshoots

Given the personalized nature of boudoir and nude photography, photography fees are non-refundable once the photoshoot has been completed. However, should there be dissatisfaction with the digital files provided, a follow-up consultation can be arranged, and we will work with you to address your concerns. This may include offering a reshoot or editing adjustments.

Please note that if a refund is requested for a photoshoot before the experience, a transaction fee of 1.5% + 20p for UK cards and 2.5%+20p for European and International cards will be deducted from the refunded amount to cover card payment processing fees incurred by Siorna Photography. This fee is non-negotiable, as it reflects charges levied by the payment processors. I am happy to reschedule. Please see the Cancellation Policy.

Gift Voucher Terms

When purchasing a gift voucher, you agree with the following terms and conditions:

  • The date and location are to be agreed with Siorna Photography.

  • The location must be at Siorna Photography’s Studio.

  • The gift voucher will be sent by post or email.

  • Gift cards are usually valid within 12 months from the date of purchase unless otherwise stated in the offer.

  • The voucher can only be exchanged at Siorna Photography for photographic services and/or products described in the voucher and relating to photographs created by Siorna Photography.

  • The voucher can only be used once and cannot be exchanged for cash.

  • You may not sell the gift voucher to any third parties without the consent of Siorna Photography. If consent is given, such consent may be subject to any conditions which Siorna Photography imposes. In any event, you may not sell the gift cards without express written consent from Siorna Photography, which you must obtain before making any such sale. Siorna Photography reserves the right at all times to refuse to permit any sale of gift cards by you to a third party.

  • If for any reason Siorna Photography suspects, acting reasonably, that the gift cards are being used or purchased fraudulently, Siorna Photography reserves the right at any time to deactivate the gift voucher(s) without any liability to you. Siorna Photography will inform you that the gift voucher(s) have been deactivated as soon as reasonably possible. We will require your cooperation to evidence that there has been no fraudulent activity before the gift cards are re-activated.

  • Negatives and digital files from a photoshoot remain the property of the Photographer. For the avoidance of doubt, all copyright in the images is owned absolutely by the Photographer within the provision of the Copyright, Design and Patents Act 1988.

Delivery Policy

Gift vouchers will be delivered by post after purchase. Digital images taken at a Siorna Photography photoshoot, including all social media resolutions, will be delivered via an online gallery service. Prints and purchased collections will be sent using standard 1st Class Royal mail services. You are welcome to collect your printed memories from the studio by appointment.

Cancellation Policy

If you need to reschedule your photoshoot, Siorna Photography requires 2 days’ notice or a cancellation charge, equivalent to half your photography session booking fee, will apply. Siorna Photography will always try to accommodate changing schedules and will be happy to refund or reschedule any photoshoot if cancelled or rescheduled within the notice period.

Morning Sickness:
I understand that morning sickness can make life difficult, and I’m so sorry you’re experiencing it! If you’re unable to make your maternity photoshoot due to morning sickness, please let me know as soon as possible. I kindly request 24 hours’ notice to reschedule your photoshoot, as I spend time preparing the studio with tailored looks for your session. Don’t worry – you’re entitled to one rescheduled photoshoot completely free of charge. Just get in touch, and we’ll find a new time for your session.

Because of the bespoke and customized nature of Siorna Photography’s photographic products (prints etc), after the photographic product order has been placed, it cannot be cancelled.

Return and Refunds Policy

Once your photographic print products have been checked and collected, no returns will be accepted nor will any refunds be done by Siorna Photography.

In case of delivery of photographic products to the client by post, any complaints regarding an issue with photographic products such as manufacturer’s fault/defect shall be sent to Siorna Photography in writing within 14 days of receipt of the products, along with the faulty photographic products. Siorna Photography will rectify the problem and endeavour to supply the photographic product to the client as soon as possible. After 14 days, no returns on photographic products will be accepted and no refunds will be made by Siorna Photography.

Complaints

Please address any complaints to Siorna Photography by email at [email protected]. Siorna Photography will endeavour to respond to any complaint within one working day.

Changes To Terms and Conditions

You can review the most current version of the Terms and Conditions at any time on this page.

Siorna Photography reserves the right to update, change, or replace any part of these Terms and Conditions by posting updates and changes to the website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

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